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Feedback related to your "user experience"...?

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Feedback related to your "user experience"...?

Post  Martijn (admin) on Mon Aug 30, 2010 1:48 pm

Dear members,

During the past 2 weeks we have seen the activity in the forum speeding-up, so it would be interesting to hear something about... your "user-experience"!

For example, it would be nice to hear some feedback on the 'speed' of the forum: the download time of the homepage should be about 1 second... does that meet your experience

And do all pages download at a likewise speed

>> I can answer both questions with a ... but I am wondering: do you have the same experience??


Suggestions for further improvements are welcome!!




PS. Just in case somehow you're not able to respond to this forum (or login, etc), please use the mail adress of my website: www.handresearch.com
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Re: Feedback related to your "user experience"...?

Post  Ron on Mon Aug 30, 2010 3:23 pm

In South Africa we have the most expensive internet world and the slowest internet speed in the world (maximum of 33kbps running on ADSL) and the download time on the forum is fast, I have no problem browsing and I have no timeouts.


Last edited by Martijn (admin) on Mon Aug 30, 2010 3:53 pm; edited 1 time in total (Reason for editing : 'download time' (Ron wrote: 'downtime'))
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Re: Feedback related to your "user experience"...?

Post  Martijn (admin) on Mon Aug 30, 2010 3:54 pm

Ron, thanks for your feedback!!

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sunny

Martijn van Mensvoort
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Re: Feedback related to your "user experience"...?

Post  Lynn on Mon Aug 30, 2010 11:51 pm

As Martijn knows, I am having problems accessing the forum! Sad
It is taking 10- 20 minutes for each page to load! The problem seems to be related to my firewall (Comodo Internet Security, free version) but isn't consistent - on Saturday night I accessed the forum just fine! I am not having trouble accessing any other webpages, just this forum scratch I've been trying to solve this problem for over a week Hopeless I am here now because I disabled the firewall, but that doesn't work every time. Hence I haven't replied to many messages lately, but have been able to read them all - I go away and do something else for an hour while the pages load Banana waving
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Re: Feedback related to your "user experience"...?

Post  Martijn (admin) on Tue Aug 31, 2010 10:59 am

Hi Lynn,

Thanks for describing your problem. So far I have no indication at all that your problem is directly related to the forum's software.

(Simply because from what you described it appears somehow be related to the functioning of your firewall - while no other members reported likewise firewall problems; maybe it would make sense so assume that the temporary firewall problem could also indicate another problem on your computer).

Anyway, I very much hope that you will be able to solve the mystery!!

___________________________________________
sunny

Martijn van Mensvoort
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Re: Feedback related to your "user experience"...?

Post  Caprie on Wed Sep 01, 2010 11:33 pm

Hi Lynn,
If you think that firewall is the problem, don't disable it, exit and even check in task manager if still there (end it) and than try. Just to be sure...

Does that also happen using other browsers?

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Re: Feedback related to your "user experience"...?

Post  Lynn on Thu Sep 02, 2010 1:28 am

Thanks Caprie, I appreciate you trying to help. Yes the problem occurs in Mozilla Firefox & Internet Explorer, on my PC and my laptop. I removed my firewall completely & still couldn't access the forum. I spent hours trying to solve this problem the last 7-10 days!!! Hopeless Re-installed the firewall, no luck. Sad
yet just now I logged onto the forum absolutely fine, no problem!


Last edited by Lynn on Thu Sep 02, 2010 12:24 pm; edited 1 time in total
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Re: Feedback related to your "user experience"...?

Post  Lynn on Thu Sep 02, 2010 12:23 pm

I had fast upload last night, and again today. Maybe my re-installation of firewall solved the problem (I hope)!
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Re: Feedback related to your "user experience"...?

Post  Caprie on Thu Sep 02, 2010 1:22 pm

Lynn wrote:I had fast upload last night, and again today. Maybe my re-installation of firewall solved the problem (I hope)!

Hi Lynn,
That's a good news, but maybe it wasn't problem related to your computers (it wasn't constant), so it could be that maybe some link between your provider and forumotion is/was not working properly. You can download a program called WinMTR (http://winmtr.sourceforge.net) and see if some packets get lost between you and forumotion if the problem occurs again.

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Re: Feedback related to your "user experience"...?

Post  Lynn on Thu Sep 02, 2010 1:26 pm

Thanks Caprie!
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Re: Feedback related to your "user experience"...?

Post  Martijn (admin) on Thu Sep 02, 2010 2:18 pm

Lynn wrote:I had fast upload last night, and again today. Maybe my re-installation of firewall solved the problem (I hope)!
... this sounds at least hopefull!

___________________________________________
sunny

Martijn van Mensvoort
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Presents: Multi-Perspective Palm Reading + the Global Palm Reading Network
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Re: Feedback related to your "user experience"...?

Post  Pamelah on Thu Sep 02, 2010 7:51 pm

It's all working great for me. NO problems accessing pages timing is totally related to my computer stuff if I have an issue which is rare.
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Re: Feedback related to your "user experience"...?

Post  Martijn (admin) on Thu Sep 02, 2010 10:56 pm

Hi Pamelah, sounds just fine: thank you for your feedback!!


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sunny

Martijn van Mensvoort
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Presents: Multi-Perspective Palm Reading + the Global Palm Reading Network
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Re: Feedback related to your "user experience"...?

Post  Lynn on Wed Sep 22, 2010 9:49 pm

Lynn wrote:I had fast upload last night, and again today. Maybe my re-installation of firewall solved the problem (I hope)!

I forgot to report that re-installing the firewall did indeed solve the problem! I have accessed the forum just fine ever since. happy move
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Re: Feedback related to your "user experience"...?

Post  tan1979 on Mon Oct 29, 2012 10:19 am

Here in India, the speeds vary depending on the net traffic, but overall, it has been easy to upload and post responses and pictures easily.

Thumbs up! applause

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